“I have known Bob Blackburn for several years. He has been on my advisory board that provides a partnership of nine not-for-profit agencies with collaborative administrative functions. Bob has helped guide the organization through a complicated environment of creating best practices and economies of scale among these independent minded agencies. Bob has a tremendous amount of confidence, knowledge and execution as it relates to pulling together my organization’s complicated risk management structuring. His expertise in risk capital techniques and claims management has helped guide our partnership to reduce costs and establish world-class policies, practices and procedures. His assistance will continue to reap benefits for my agencies well into the future from his ability to help us change our culture within both operations and the strategic planning process. Besides being extremely smart in the risk management industry, he has helped us negotiate tough contracts with a balance toward levelheaded decision-making. Bob is a great person, and is always a pleasure with when conducting difficult business negotiations. I look forward to a continued relationship with Bob as he helps the Al Sigl Center spread these risk management techniques and philosophies beyond the Greater Rochester area and across the state.”

Steven O. Russell, Vice President, Al Sigl Center.

“I wanted to build a system that would enable Risk Managers to capture information about their exposures and provide them with a web-based method for coordinating multiple locations. The reason for this preamble is that I’m glad I lost the vote to develop a system for the Carrier/Agent relationship because I have now seen the embodiment of my idea in RiskPro.



What Robert has created is infinitely better than we could ever have come up with. While our development would have included lots of technical bells and whistles, we could never have incorporated such rich business value as he has achieved. It is the obvious understanding of a Risk Manager’s issues that come through upon looking at the system. It’s simple, intuitive and fast and gives Risk Managers, for the first time, a method of coordinating their exposure data and managing their losses.



When Robert was walking me through the system yesterday I mentioned that he was going to be responsible for some sleepless nights as my mind races with the opportunities RiskPro creates. Besides the immediate benefit to Risk Managers it strikes me that RiskPro has the power to affect the whole of the insurance industry.



While at a large worldwide brokerage firm, I was involved in “Placement” systems which, basically, allow brokers to spread insurance risk amongst multiple insurers via the web. However, this is the end of the process and I have always felt that we were tackling the issues from the wrong perspective – the Tail Wagging the Dog, so to speak. What has always been missing is structured data about the Client that doesn’t have to be re-keyed by multiple intermediaries before being utilized by the Carriers. I am imagining RiskPro at the beginning of a seamless process that passes information to Captives, Insurers, Reinsurers, and Alternative Risk Transfer mechanisms.



It places enormous power in the hands of the Risk Manager and will be warmly welcomed by major Carriers who are constantly looking for ways to get direct relationships with their customers. Also, the hard market facing the industry means that insurers are demanding more and more information about the risks they are being asked to quote and in many instances, if the information is missing they are withholding capacity.



The timing is, therefore, perfect for RiskPro to become the standard method of capturing the information insurers require. I haven’t felt this way about a business system for a long time, and I am thrilled that I have found something that I can get passionate about again.”

Martin Kett, Lloyds of London